Dial 4242 was conceptualised when a personal mishap threw open the glaring holes in the system while booking an ambulance–something that is mostly done during an emergency, when one’s ability to think logically is lost. \r\nThe existing process to book an ambulance is extremely complex and time-consuming. People call a doctor or a hospital, asks friends, or rely on Google, which is a great source of information. But once you’ve booked the service, there is a radio silence until the ambulance reaches your location.
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